All rack orders should wait a minimum of 24 weeks before submitting an order status request.
Please do not submit duplicate requests as this slows the response process.
All rack orders should wait a minimum of 24 weeks before submitting an order status request.
Please do not submit duplicate requests as this slows the response process.
Any order placed will have a minimum 24-28 week lead time from the time you complete your order. We make each individual product to order right here in Colorado from raw materials to finished goods. No overseas production, no outsourcing of any steps in our manufacturing process. We are facing delays in raw materials as well as daily shortages. We are grateful to have long standing relationships with our suppliers which helps prioritize our material allocations. Even still, it has been a constant struggle to receive the quantity necessary to maximize our capability. Until the supply chain normalizes, we will be forced to keep doing the best we can to overcome the struggles of supply and demand.
If you are unsure about your order being placed or in our production queue – please contact our office at (720) 479-9372 and speak with a representative.
Make sure we have a correct email and phone number on your order confirmation. Also please check your email & spam/junk folders as we make an effort to send out monthly updates – however due to the high volume of orders this is not always possible. Rest assured that we do notify you via email when your order is getting ready to ship.
Thank you for the business and patience – we are implementing new procedures to make sure that we are able to better server you and get your product out as fast as possible without compromising our Quality.
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